Privacy Policy

Introduction

KUHAUS operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you with a curated shopping experience. KUHAUS is powered by Shopify, which enables us to provide the Services to you.

If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs the handling of your personal information. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

• Contact information: name, email, phone number, billing and shipping address.
• Payment information: processed securely through Shopify Payments or other providers (we do not store full card details).
• Account information: username, password, preferences, and settings.
• Transaction details: products you view, add to your cart, purchase, return, or exchange.
• Communications: information you provide when contacting customer support.
• Device & usage data: IP address, browser type, and how you interact with our Services.

How We Use Your Personal Information

• To provide and improve our Services: process orders, deliver products, handle returns, and customize your shopping experience.
• Marketing & advertising: send promotional emails (with the option to unsubscribe), display relevant ads, and recommend products.
• Security & fraud prevention: protect accounts, detect fraud, and maintain a safe shopping environment.
• Customer support & communication: respond to inquiries and provide service updates.
• Legal compliance: meet applicable laws, regulations, and respond to lawful requests.

How We Share Personal Information

• With Shopify and service providers who support payment processing, shipping, analytics, IT services, and customer support.
• With business partners for marketing and advertising (subject to your opt-out rights).
• When you consent (for example, social media integrations or shipping instructions).
• In business transfers (for example, mergers or acquisitions).
• As required by law (for example, subpoenas or regulatory obligations).

Relationship with Shopify

Our Services are hosted and powered by Shopify. Shopify may collect and process personal information about your use of our Services, including for analytics and advertising purposes across different merchants. Shopify is responsible for its own processing of data.

You can learn more by visiting the Shopify Consumer Privacy Policy and manage your rights at the Shopify Privacy Portal.

Your Rights and Choices

Depending on where you live, you may have the following rights over your personal information:

• Access and obtain a copy of your information.
• Request correction or deletion.
• Opt out of marketing communications.
• Opt out of “sale” or “sharing” of data for targeted advertising (where applicable).
• Data portability (request transfer of your data).
• Withdraw consent where processing is based on consent.

You may exercise these rights by contacting us at the email below. We may need to verify your identity before processing your request.

Children’s Data

Our Services are not directed to children under the age of majority in your jurisdiction, and we do not knowingly collect their personal information.

Security and Retention

We use reasonable security measures to protect your data, but no system is completely secure. We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

International Transfers

Your information may be stored or processed outside your country, including in the United States and other jurisdictions where Shopify or our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with the “Last updated” date.

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