⏱️ Deliver in 5 to 7 Days
Reply and provide files within 5 to 7 calendar days after purchase. Ask for dimensions, photos, or key requirements if needed.
Seller Handbook
Clear rules keep the marketplace fair and reliable. Follow these standards to deliver on time, communicate clearly, and maintain good standing on KUHAUS. This handbook is here to help you work with confidence, protect buyers’ trust, and build your reputation as a dependable designer.
Quick Rules
🛑 Suspension After 30 Days
No response or delivery within 30 days results in account suspension until resolved. Repeated delays can lead to removal.
📩 Re-Delivery Within 30 Days
If a buyer loses access, they can request one re-delivery within 30 days of purchase. Requests after 30 days are not eligible.
Delivery and Conduct
Be timely, clear, and professional
📬 Communication
Reply promptly, keep messages on KUHAUS, and confirm buyer details early. Ignoring messages can reduce ranking and visibility.
🧭 On-Platform Only
All communication, payment, and file delivery must remain on KUHAUS. Off-platform transactions are not allowed.
♻️ Keep Listings Current
Update files and information as needed. Replace expired links and outdated instructions to prevent buyer confusion.
File Quality
Clear content that is ready to build
🗂️ Complete Deliverables
Provide visuals and instructions such as layouts, color and material references, installation notes, and any special tips for success.
⚠️ Safety and Scope
Interior designers may create drawings and design ideas. If plans involve structural work, these require licensed professionals.
✅ Licensed Assets
Use only properly licensed images, fonts, and materials. Add credits when required to respect intellectual property rights.
Account and Payouts
Stay in good standing and get paid
⭐ Ratings Matter
Positive reviews improve ranking and exposure. Consistent quality earns more visibility across the marketplace.
💳 Fees and Payouts
KUHAUS charges no listing fees. A 10% commission applies only when a package sells. Payouts occur every 30 days.
🚨 Violations
Late delivery, no response, infringement, or off-platform deals can trigger suspension or permanent removal.
